Return of products

  1. Within 14 calendar days of receipt of your order, notify us of your decision to cancel your purchase at the following e-mail address: contact@perfume-echoes.fr
  2. Return of purchased goods can be made within 14 calendar days after receipt of the order. Transport costs are at the expense of the customer.
  3. A 100% refund is made by bank transfer, within 14 days after the goods have been returned and inspected by our employee, only on condition that the commercial appearance or integrity of the goods has not been violated (unsealing of the cellophane is considered to be a violation of the integrity of the packaging, removed labels, etc.), in accordance with the provisions of Article 55 of the Consumer Protection Act.
  4. In the event of a product being found to be in an unusable condition or showing signs of use, it shall not be returned.
  5. Returning the product "Sample Set" is not possible.